At Mespack, we are committed to offering high-quality products that meet the expectations and needs of our customers, respect the environment, and incorporate and promote continuous innovation.
Our Quality Policy is based on the following pillars:
- Customer Satisfaction:
- We focus on understanding and meeting the needs of our customers by offering products and services that meet their requirements and exceed their expectations.
- We establish open communication channels to receive feedback and continuously improve.
- We ensure the quality and reliability of our products through rigorous controls and tests throughout the manufacturing process.
- We provide exceptional customer service during and after the sale to ensure complete satisfaction and loyalty of our customers.
- Respect for the Environment:
- We implement practices that promote sustainability in our production processes to minimize environmental impact:
- Reducing the use of raw materials.
- Replacing standard materials with more sustainable packaging elements such as materials ready to be recycled or biodegradable or compostable recycled materials.
- Adapting Mespack’s equipment technology to create ecologically innovative packaging solutions.
- Updating the machines that the customer already has according to the most efficient and sustainable innovations.
- We foster a culture oriented towards sustainability among our employees and suppliers, promoting environmental responsibility in all our operations.
- We implement practices that promote sustainability in our production processes to minimize environmental impact:
- Innovation:
- We continuously invest in research and development to stay at the forefront of technology in packaging machinery.
- We foster a culture of innovation and continuous improvement at all levels of the company.
- We promote a work environment that stimulates creativity and the generation of new ideas.
- We collaborate with academic institutions and various strategic partners to incorporate the latest technological advances into our products.
Quality Policy Objectives:
- Achieve and maintain high levels of customer satisfaction.
- Reduce the environmental impact of our operations and products.
- Develop innovative technologies that optimize the packaging process and are environmentally friendly.
Management Commitment: Mespack’s management is committed to complying with legal, regulatory, and other applicable requirements. Additionally, it provides the necessary resources to fulfill this Quality Policy and periodically reviews its effectiveness to ensure continuous improvement.
This Policy is available to all personnel, collaborators, customers, and other relevant interested parties.
Approved by: Guillem Clofent General Director
Place and Date: Santa Perpetua de Mogoda, July 2024
