The Duravant family of operating companies serve the food processing, packaging and material handling segments.

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Discover the Advantages of Duravant Lifecycle Services

At Mespack, we are firmly committed to supporting our customers throughout the entire life cycle of their machinery. From the moment you purchase a Mespack machine, we are committed to providing you with the highest level of support, wherever you are and whenever you need it. As part of Duravant Lifecycle Services, we are proud to offer a wide range of services designed to keep your equipment running at peak performance.

Duravant Lifecycle Services: What It Means for You

Duravant Lifecycle Services is a global network dedicated to enhancing the performance and longevity of your equipment. From purchase and installation to parts, maintenance, and even end-of-life replacements, our team provides support every step of the way. As a part of this network, Mespack leverages Duravant’s extensive resources and expertise to offer you an unmatched level of service.

Our Commitment to Your Success

When you invest in a Mespack machine, you are investing in more than equipment; you are investing in a partnership. We offer a range of services to ensure that your operations remain efficient and productive:

Spare Parts and Retrofits

Maintain the smooth operation of your machines with our high-quality spare parts and retrofits. We provide rapid shipping worldwide, which reduces downtime and ensures that your equipment operates at peak performance.

Remote Support and Immediate Assistance

With our 24/7 remote support, you have access to expert assistance at all times. Our technicians are available to quickly diagnose and solve issues, therefore minimizing each and every production disruption.

Training Programs and Auditories:

To maximize the efficiency of your Mespack machine, we offer comprehensive training programs and expert auditories that are customized to your specific needs.

Expert Support at Every Stage

Our highly trained technicians are dedicated to providing the best service, whether it is through on-site visits, remote diagnostics, or regular maintenance. We know your equipment inside and out, and are at your disposal to help you capitalize on your investment.

With Mespack as your partner, you can rest assured that you have the support of a global network, combined with local expertise, hence ensuring your equipment remains operational  regardless of your location.

Why Choose Duravant Lifecycle Services?

Local Service and Global Reach: Benefit from the global presence and local delivery of services. Our technicians are strategically located to provide immediate support, thus ensuring minimal operational downtime. Our commitment to continuously improve indicates that we are always searching for methods to enhance the services we provide, consequently ensuring that you receive the utmost care and support for your equipment.

Stay Connected with Mespack

Hello Mespack and Remote Support

With our new HELLO MESPACK service, you can easily connect with our support team at your convenience, thus ensuring immediate assistance to maintain the smooth operation of your production. Stay connected with our remote support service. Our experts are skilled at diagnosing and resolving issues quickly from offsite, saving you time and resources while keeping your production on track, no matter where you are.

Mespack Athena

With Athena, businesses can harness the power of real-time data to optimize operations, reduce downtime, and elevate production quality while helping them maintain their equipment, ultimately paving the way for unparalleled efficiency and success in the competitive market landscape.​

Our service team is well-equipped and ready to upgrade your existing machines with this platform, aiming to enhance the efficiency of your equipment through the analysis of generated data.

Experience the Mespack Advantage

At Mespack, we are here to be your partner throughout the entire lifecycle of your machinery. We are dedicated to ensuring your success by maximizing the performance of your equipment, minimizing downtime, and providing unmatched service quality. Mespack helps you to extend the lifespan of your equipment, while ensuring that your machines run at peak performance to ensure smooth production. Together, let’s build a lasting partnership and maximize the value of your investment.

Please use to following email to contact us today: support@mespack.com

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On-Cloud

An edge computer, located in the machine cabinet, is responsible for collecting and sending data to the Cloud through a secure and encrypted internet connection that is stored and analyzed by Mespack Athena. All the data can be viewed from multiple devices. Worldwide, the customer can consolidate and view its machine data on a unique Mespack Athena dashboard.

Features

  • Data Collection
  • Dashboards
  • Alarm Video-Solution (in HMI)
  • Preventive Maintenance System
  • Embeded Documentation
  • Multi-Device
  • Advance Notification System
  • Multi-Machine
  • Plant Overview
  • Machine Comparison
  • Software Updates