Meet Gustavo Orza, Lifecycle Services Director at Mespack
In this edition of “The Voice of Our People”, we are excited to introduce Gustavo Orza. He is the new Lifecycle Services Director at Mespack, and has over 25 years of experience in the material handling industry, including a rich background in aftermarket services.
Gustavo joined Mespack in October of last year, and since then, he has become an integral part of the team. His extensive experience in industrial engineering and management positions have equipped him with a deep understanding of the challenges and opportunities within the industry. Gustavo’s approach is driven by a commitment to continuous improvement and customer satisfaction, thus ensuring that every service provided meets the highest standards of quality and efficiency.
A Rich Background in Engineering and Services
Throughout his career, Gustavo has taken on various roles in control systems, technical management, and service realization, all of which have shaped his ability to address the evolving demands of the material handling industry: “My focus is ensuring that we continue to provide exceptional after-sales support and solutions tailored to the needs of our clients, regardless of their location.“
Building Strong Relationships with Customers
Gustavo believes that strong, trust-based relationships with customers are fundamental to Mespack’s continued success. “One of the most important aspects of my role is ensuring that we not only meet our customers’ expectations but also exceed them,” he explains. Gustavo further states that “by understanding their specific needs and providing personalized solutions, we foster long-term partnerships that benefit everyone.”
Looking Ahead: A Global Perspective
One of the most exciting aspects of Gustavo’s role is the opportunity to interact with customers worldwide. “Understanding the unique needs of our clients in different regions and markets is crucial to delivering the best possible service,” Gustavo shares. “I am committed to ensuring that Mespack continues to grow and evolve in a way that serves our customers more effectively and efficiently in the years to come.“
Get to Know Gustavo
We invite you to watch Gustavo’s video, in which he shares more about his professional journey and vision for his role at Mespack. For inquiries or to connect with Gustavo, please reach out to him at the following email: gustavo.orza@mespack.com. Stay tuned as we continue to spotlight the talented individuals such as Gustavo who are a driving force of Mespack’s innovative packaging solutions.
