Achieving Your Excellence with Our Solutions Department
Are your packaging challenges as unique as your products? That is why our Solutions Department works closely with customers from development to commissioning to deliver unique, tailor-made packaging systems perfectly adapted to your specific requirements.
With over 30 years of experience and a strong focus on understanding customer needs, we ensure that every project provides the most competitive and unique solution for your business.
At Mespack, we believe in building partnerships where our goal is to become an integral part of your team. From the initial request, we listen to your needs and collaborate throughout the entire process, providing the flexibility and personalized attention required.
Victor Bogunyà, Sales Engineering Manager at Mespack, commented: ‘Every new project that comes our way is both a challenge and an adventure. We tackle and develop each one in close collaboration with our clients, aiming for success once the machinery is fully operational in their factory. Often, we encounter unique situations that seem almost impossible to resolve—whether it is due to limited space in the factory, the need for entirely new adjustments, or working with various types of recyclable materials, among other challenges. However, rather than discouraging us, these obstacles motivate us to push our limits, continually learn, explore new technologies, and, most importantly, work as a team. It is incredibly satisfying and enriching to have such direct contact with clients from diverse countries, cultures, and industries. These experiences enable us to keep moving forward and reaching new milestones together.’
We are more than a supplier; we are your trusted partner, dedicated to helping you achieve remarkable results through tailored, high-quality projects. Let’s work together to transform your unique project ideas into reality.
How Do We Work Together?
Every successful packaging solution commences with understanding your needs. Our journey begins with a detailed consultation, in which our experts take the time to learn about your products, goals, challenges, and needs. This thorough understanding forms the foundation for designing a system that enhances your efficiency and meets your production targets.
The magic occurs during our design phase. Leveraging our extensive experience and knowledge and cutting-edge technology, we craft innovative packaging solutions that are both efficient and adaptable. We do not believe in one-size-fits-all. In contrast, we focus on creating systems that can grow with you, thus adapting to future changes and expansions. Whether you require a system that manages multiple product formats or one that seamlessly integrates with existing equipment, fully address your needs. Our expertise extends to designing solutions customized to specific client typologies, such as different cap and closure formats, specific materials, precise layouts or footprints, as well as dosing systems, specific speeds, and much more.
Once the design is perfected, our lean and qualified manufacturing facilities spring into action. We meticulously craft each component to meet the highest standards by employing advanced techniques and rigorous quality controls. This unwavering commitment to excellence ensures that you receive a dependable, high-performance system which is built to last. Compliant with ISO DIN8743 standards, our solutions consistently achieve efficiency levels exceeding 96%, hence delivering unmatched reliability and performance.
Managing a complex packaging project requires meticulous oversight and technical expertise, so each project is assigned a dedicated Project Manager, who serves as your single point of contact throughout the entire process. Our Project Managers possess profound technical knowledge and are focused on delivering timely results to ensure that there are no deviations from the User Requirement Specifications (URS) and customer expectations.
Our first course of action involves a Factory Acceptance Test (FAT) in our facility, with which we fabricate your customized solution. Before your inspection at our site, rigorous testing guarantees flawless operation thus ensuring that all your specifications are met before delivery to your facility. Our skilled technicians manage the setup with precision and verify that all components are seamlessly integrated, with the end result being a smooth transition to your new system.
The SAT allows us to manage logistics and dispatch our highly qualified technicians to your facility. They oversee the entire installation process and conduct the required tests, hence ensuring that your system seamlessly operates in your production environment. This thorough approach minimizes disruptions and guarantees a smooth transition to your new Mespack system.
Once the entire system is installed, we provide comprehensive training programs for your team, ensuring they are thoroughly versed in operating and maintaining the new machinery. Our commitment to provide support extends beyond training through our Lifecycle Services. We offer regular maintenance checks, audits, swift repairs, and a dedicated support team that is readily available to assist with all issues at any moment. This ensures that your system operates at peak performance with minimal downtime.
As your business expands, your packaging requirements evolve. Mespack systems are designed to be adaptable, which enables seamless scalability through retrofits. Whether you are transitioning to sustainable packaging, enhancing productivity, or pursuing other improvements, our solutions provide the versatility necessary to thrive in a dynamic market.
Partner with Mespack for Success
Our Solutions department ensures that your packaging system is not only a solution, but a strategic advantage. With Mespack, you receive more than simply a packaging machine: you gain a partner dedicated to helping your business thrive.
Experience the Mespack difference today. Reach out to our Solutions department and let us customize the perfect packaging system to your unique needs. Together, we can elevate your packaging process to new heights of efficiency, reliability, and innovation.
Contact us to discuss your project at info@mespack.com.